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BrandinWesley Chapel, FL
Review featured by Mavis Discount Tire
Verified purchase
PriceStaff
Reviewed Aug. 22, 2024
Had a flat tire in my Maserati the other day.. This place had an Extremely friendly staff.. They were extremely easy to work with. Dropped car off.. Called me with pricing and had it finished and picked up the same day! Prices were the best I've seen! Highly recommend!! 5 stars!!
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VincentJohnstown, PA
Verified purchase
Punctuality & SpeedStaff
Reviewed Aug. 22, 2024
It started with a great experience calling the center and getting specific and knowledgeable input from a tire tech consultant who knew the info I was looking for and answered in detail. I was then able to make a better decision on my selection. Tires were delivered to the dealer who was ready and started the job on time. Their work crew was far superior to what you see working at other tire dealerships and show their dedication to their job. The tech who did the wheel alignment was precise and meticulous. The car was road tested. From start to finish, it was well under an hour from start to finish but the job was not hurried. These people worked like an Indy pit crew knowing their job and accurately performing it. The proof was in the 75 mile ride home. Worth the trip! This is the place that sets the bar for standard a customer should get and does get when they go there.
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WilliamBirmingham, AL
Verified purchase
Installation & SetupPunctuality & SpeedStaffProcess
Reviewed Aug. 6, 2024
I honestly had a good service with Tire Kingdom. Was travelling through Florida headed back home. The tire pressure light came on and I found this place. They got me in without an appointment on a Saturday, made me feel welcome, educated me on the "TPMS" function, congratulated me for my prompt action in getting off the highway and seeking action, and kept me updated in the whole process. I was treated so well there that I looked up the closest Tire Kingdom where I live, and plan to give them a try when I've the need.
Seth was quick witted and knowledgeable, and Stephen is very informative and excellent at deescalating the situation. His calm demeanor and Barry White radio voice soothes you. He is just so calm and takes all the anger from the stressful situation, packs it up, and sits it to the side. You end up looking at him, looking at the situation, then calming to his level.
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KenFramingham, MA
Customer ServicePricePunctuality & SpeedStaff
Reviewed July 20, 2024
Around 4:30 on a Saturday evening is the worst time to have a flat tire. Not only do most shops close at 5:00, but tires for a Model Y Tesla are hard to find. After calling around 4 or 5 places (none had my tire size) it was suggested by one shop to call Mavis. Called them and they actually had my tire. Even had 4 of them. Told them I was at that point about 15 minutes away (it's now about 4:45) and they said they would wait for me. I pumped up the tire and watched the pressure as I drove there. They were waiting for me as I drove in. Jonathan got the job going and even said they would do a second front tire if I wanted to keep the tread depth the same on both fronts, which I did. He and his team were wonderful. They finished about 20 minutes PAST their closing time. And the price was very reasonable. Definitely recommend them for tire service.
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ShemekaGreensboro, NC
Customer ServiceStaff
Reviewed July 13, 2024
I was around when Mavis Tire on Battleground Ave in Greensboro, NC was in construction. I wondered what this place would be unaware of what business was actually coming. Well, today I was able to experience exactly what this place would be for the community. The staff Del and Taurus were the best in customer service that I’ve experienced at any shop. They understood what I needed, made sure to help me in every way to not only obtain the best service in town but to also make sure that I could afford to have the service completed.
The professionalism and hospitality was above and beyond my expectations. Superb! Our community is very blessed to have Mavis Tire here to service our vehicles. I know that if I need any service done in the future that I can trust and rely on Mavis Tire because they have hired the best associates to take care of their customers! Thank you Del and Taurus for being so helpful and making this experience seamless and well worth every penny spent!
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PDallas, GA
Customer ServiceStaff
Reviewed April 27, 2024
I am writing to express my profound appreciation for the outstanding customer service provided by Mr. Jeff ** and his team at the Mavis Tire & Brakes location in Rockmart, Georgia. My experience at this establishment significantly exceeded my expectations and merits recognition. In August 2023, I purchased new tires for my 2018 Mazda 3 from another Mavis location and soon encountered persistent issues with the vehicle vibrating at speeds above 50 mph. Despite attempts to resolve this at another service provider, the problem worsened, leading me to visit the newly opened Mavis store in Rockmart on April 27, 2024.
Upon explaining the ongoing issues to Mr. **, he promptly initiated a diagnostic process, involving a test drive and a thorough inspection by his mechanics. It was quickly discovered that the tires were improperly balanced due to excessive weights. Under Mr. **'s direction, his team corrected the issue efficiently and demonstrated the adjustments to me, ensuring I understood the resolution. What stood out most was Mr. **'s insistence on waiving the fees for the service, emphasizing customer satisfaction above all. His professionalism, empathy, and dedication to service excellence were evident and greatly appreciated, especially given my initial frustration.
The quality of service and genuine care exhibited by Jeff and his team have firmly established my trust in Mavis Tire & Brakes, Rockmart, as my go-to service provider. This experience starkly contrasts with my recent visit to another service outlet, where the issue was overlooked. Please extend my heartfelt thanks to Jeff Irwin and his team. Their skill, professionalism, and exceptional customer service deserve commendation. I hope that their example will be recognized as a model of outstanding service within your organization.
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JosephGouldsboro, PA
Staff
Reviewed Aug. 29, 2024
They took me right in and was very courteous and professional. Work was performed on my 2023 BMW X-3. After the tires were put on they checked to see if I needed an alignment. I didn’t think it needed it, but yes, it was needed for the long for the long-term of the tires. I would recommend Mavis Tire on Kidder Street to all my friends.
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KathleenManalapan, NJ
Verified purchase
PricePunctuality & SpeedStaff
Reviewed Aug. 29, 2024
I am quite pleased with Mavis Discount Tires. I take my vehicle there whenever it's needed. I bought my tires there so it's free tire rotation when I need it. Their prices are competitive. I can schedule my appointments online, which makes it convenient. I get my oil changes, too. The dealer overcharges and takes too long for just an oil change. At Mavis I've never waited over an hour for an oil change but at the dealer I had to wait 3 hours even when I had an appointment. I definitely recommend Mavis. The staff are kind, courteous, respectful and knowledgeable about the services they provide. I feel confident that my car is in good hands here.
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IsraelLynchburg, VA
Verified purchase
Installation & SetupStaff
Reviewed Aug. 27, 2024
I set up my appointment with Larry and he helped me during the process of my service and the end of it. He has good staff. At first I thought it would be a hassle since NTB has passed hands and companies. I am glad that with Mavis it gives us lifetime warranties on break pads. And not like in the past. He also honored my veteran discount as NTB did in the past. I was elated after he reassured me from past hurdles.
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ToddHighland Beach, FL
Verified purchase
Installation & SetupStaff
Reviewed Aug. 24, 2024
I recently needed new brakes for my heavily modified Jeep JK, which includes a big brake kit. Tyler, the service manager, was incredibly helpful in locating and installing the correct parts. I'll definitely be returning and recommending this location to my friends. It seems like they specialize in a wide range of vehicles, from high-end cars to everyday models. The entire team was very professional and knowledgeable.
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DonnelleOrlando, FL
Staff
Reviewed Aug. 23, 2024
Recently, I brought in my daughter’s 2012 Honda Accord to check why the engine light was on. The person told me the mechanic would be there a couple of days later. They said the front tire was in dangerous condition. He then said I needed to get all new tires which was not true. I went on with it. 2 Days later mechanic said I needed 950$ repairs from the engine light. By then I was skeptical. I took it to Coggin Honda and paid again for diagnostic and they said that there were no issues. I went back to Mavis Ocoee manager, Moony and told him and asked for 167$ for diagnostic test refunded, they would not. I will never go back to Mavis. Also, you CANNOT write a review on their site.
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